1.1 Platform Positioning
HanguocP is a legally registered e-commerce platform protected under Korean law, operating globally across multiple countries and regions. We are committed to providing consumers with secure, transparent, and efficient cross-border online shopping services while strictly complying with local regulations in all operational jurisdictions.
1.2 Fund Security Assurance
All user funds are held in regulated, segregated bank accounts completely separate from company operational funds to ensure financial safety.
2.1 Tenfold Compensation Commitment
Should user investment funds (including prepayments, platform security deposits, and other escrowed funds) held on the platform incur losses due to non-user-related causes (e.g., platform system vulnerabilities, internal fraud, technical failures), this company will provide tenfold compensation of the loss amount upon confirmation of liability by an independent third-party auditor.
Compensation Eligibility
3.1 Platform Compliance
Users shall not engage in illegal activities (e.g., money laundering, fraud) through the platform. Violations will result in account suspension and legal prosecution.
3.2 Information Security
Users must safeguard account credentials. The platform assumes no liability for losses caused by personal credential leakage.
4.1 System Security
Minimum annual investment of 5% revenue in cybersecurity infrastructure, with regular ISO 27001 certification audits.
4.2 Dispute Resolution
Primary resolution through negotiation. Unresolved disputes shall be submitted to the Korean Commercial Arbitration Board (KCAB) or a designated arbitration body in the user's jurisdiction.
V. Policy Amendment & Effectiveness
- Amendments will be announced on the official website 30 days prior to implementation. Material changes will be notified via email.
Legal Declaration
Appendices
⚠️ Implementation Notes: